FAQ

1. What payment methods do you accept?

  • We accept major credit cards, Shop Pay, PayPal, and Google Pay. Our payment gateway is secure, ensuring your personal information is protected.

2. How long does shipping take?

  • Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days. 

3. Can I track my order?

  • Yes, once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website.

4. What is your return policy?

  • We offer a 30-day return policy for most items. If you’re not satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.

5. Do you offer international shipping?

  • Currently, we do not offer international shipping. We're focused on providing the best service locally, but we hope to expand our shipping options in the future.

6. How can I contact customer support?

  • You can reach our customer support team via email, live chat, or phone. Visit our Contact Us page for more details.

7. Are your products eco-friendly?

  • Yes, we are committed to sustainability. Many of our products are made from eco-friendly materials, and we strive to minimize our environmental impact.

8. Can I change or cancel my order after it’s been placed?

  • If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that orders that have already been processed or shipped may not be eligible for changes or cancellations.